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Staff on the move · Guests on their phones

HotelOS Gothe whole property, in your pocket.

The native staff app for iPhone and Android: today at a glance for your role, every HotelOS product one tap away, and Nexus by voice. Guests get a web app of their own, reading the same stay as your team.

Try HotelOS GoSee the capabilities

Go opens on today: occupancy, arrivals, rooms still to turn and open work for the property you look after, with a property and outlet picker above every screen. Tap into Desk, Flow, Clarity, Command or Calm Kitchen without looking for a laptop, or ask Nexus out loud and check what it heard before it is sent. Nothing changes until the right person approves it.

What it does

Built around how
the work actually moves.

Capability 01

Today, for your role

Go opens on the shift that matters to you: occupancy and who is in house, arrivals and departures, rooms still dirty and the work that is open, for the property you pick. Switch property or outlet from the picker above every screen.

  • Occupancy, arrivals, rooms and open work at a glance
  • Today, this week or this month
  • Property and outlet picker on every screen
  • Figures from the same records as the desktop apps
Capability 02

Every product, one tap away

Desk, Flow, Clarity, Command and Calm Kitchen sit in one Products tab, with a shortcut back to wherever you left off. Each opens on the work it owns: guest conversations and arrivals, tasks, rooms and handover, performance, decisions, service and stock.

  • Five products in one tab
  • Resume where you left off
  • One sign-in, the same as the rest of HotelOS
  • Each person sees only what their role allows
Capability 03

Nexus, by voice

Hold the mic and ask how the shift is going, which arrivals still need a room, or what is short for tonight. Go shows you the words it heard before anything is sent, and anything Nexus proposes waits for the right person's approval.

  • Spoken questions, transcribed on the phone where it can
  • You check the words before they are sent
  • Recordings are never stored or uploaded
  • Proposals wait for approval, as everywhere in HotelOS
Capability 04

And for guests, a web app

Guests scan a welcome code and reach a web app with nothing to install: a concierge that answers only from what your team has reviewed and published, requests handed to your team, and their bill to review before checkout.

  • Answers only from reviewed, published guest knowledge
  • Requests and complaints handed to your team
  • The bill reviewed before checkout; no payment in the app
  • 13 interface languages, including Arabic and Hebrew

In the suite

HotelOS Go as it runs today.

A faithful recreation of the screen your team opens, shown with fictional data. Same context, same data and the same Nexus as every other surface.

HotelOS Go interface

How it works

From first signal
to a settled outcome.

Every HotelOS Go workflow starts from something real in the property, and every step keeps a person in charge of what reaches a guest, the books or the PMS.

  1. 01

    Open

    Go opens on today for your property: who is in house, who is arriving and what is still open.

  2. 02

    Ask

    Ask Nexus out loud, check what it heard, and get the answer with the figures behind it.

  3. 03

    Act

    Tap into the product that owns the work. Anything Nexus proposes waits for approval.

  4. 04

    Serve

    Guests use their own web app for the concierge, requests and the bill; your team sees it on the same stay.

Scope agreed in writing

Know what you are signing up for.

Confirm features, integration scope and support in your order form before relying on them for operations.

Subject to assessment

Plan your
connected workflows.

Availability is confirmed in writing for your property. Provider permissions, technical validation and any required approvals must be in place before activation. A request does not guarantee delivery.

  • Property management
  • Payments
  • Messaging

What changes

The same property,
on a calmer shift.

01

The shift, not the laptop

Managers see today's numbers and open work from the floor, not from the back office.

02

Ask while you walk

A question to Nexus takes one spoken sentence, checked before it is sent.

03

Fewer calls to reception

Guests get answers from your own published content, day or night.

Bring HotelOS Go into the operating layer

Put the property in your pocket.

The same data, the same Nexus and the same approvals as the desktop apps, on the phone your team already carries. And a web app for guests, with nothing to install.

Talk to us about HotelOS GoBack to HotelOS